Privacy Policy

Your privacy matters to us. Learn how we protect your information.

Effective Date: January 1, 2026

Imperial Healthcare Systems LLC ("Imperial," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website https://www.imperialhealthcaresystems.com (the "Site") or interact with our services.

By using the Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

  • Name
  • Company name
  • Email address
  • Phone number
  • Inquiry or message content
  • Any information voluntarily submitted through forms or communications

b. Technical & Usage Data

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent
  • Referring URLs
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and requests
  • Provide services and customer support
  • Improve website performance and user experience
  • Send business communications (if opted-in)
  • Maintain security and prevent fraud
  • Comply with legal and regulatory obligations

We do not sell personal data to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality
  • Analyze traffic and usage patterns
  • Improve performance and content relevance

You may control cookies through your browser settings. Disabling cookies may impact certain site features.

4. Data Sharing and Disclosure

We may share information only with:

  • Trusted service providers who assist in website hosting, analytics, and communications
  • Legal authorities if required by law or to protect our rights
  • Business partners solely for service fulfillment

All third parties are required to protect your information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no transmission method over the Internet is completely secure.

6. Data Retention

We retain personal data only for as long as necessary to fulfill business purposes, comply with legal requirements, or resolve disputes.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Restrict processing
  • Request data portability

To exercise these rights, contact us using the information below.

8. HIPAA & Healthcare Data Notice

Imperial Healthcare Systems provides healthcare technology services but does not directly collect or store Protected Health Information (PHI) through this website unless explicitly disclosed. Any healthcare data processing follows applicable HIPAA and regulatory standards when contractually applicable.

9. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

10. International Data Transfers

If you access our Site outside the United States, your information may be transferred and processed in the United States in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have questions about this Privacy Policy or your data rights, contact us at:

Imperial Healthcare Systems LLC

212 N. 2nd St. STE 100
Richmond, KY 40475
United States